Leadership
Executive Team
John Fistner
Founder & CEO
From his experience as CFO and COO of a hospital network, John witnessed the changes in patient payment behavior and set out to create a solution to combat the impact of rising healthcare costs. AblePay was founded in 2016 to address increasing out-of-pocket medical expenses in the United States and their implications for healthcare consumers and providers. AblePay is his second successful start-up in the healthcare space.
Valerie Banotai
SVP, Operations
Valerie is a standards-focused leader with over 25 years of expertise in healthcare billing and information management, including experience in implementing innovative revenue cycle work processes, EDI integration, managing client relations, solving complex problems, and attaining business objectives. She leads the operations team working with both medical providers and AblePay members.
Ryan Werling
SVP, Business Development
Before assuming his role at AblePay Health, Ryan was the President and Chief Executive Officer of Mack Defense (a wholly-owned subsidiary of Mack Trucks, Inc.) Ryan is a US Army veteran, having served on US Army active duty from 1996-2008. Ryan is a veteran of the Iraq war with deployments in 2003 and 2011, and is now a retired Lieutenant Colonel in the United States Army Reserve.
Rick Schoenen
SVP, Marketing & Communications
With over 35 years of business experience, Rick has held various management and marketing roles, including operating his own marketing agency. With nearly 20 years of that experience in the healthcare space focused on patient engagement, he is responsible for provider outreach and the campaigns providers utilize to engage and educate patients on AblePay.
Eric Capuano
SVP Provider Sales
Eric has over 20 years of sales experience, with most of his career spent in healthcare. As an account executive with CR Bard Inc., he worked with hospital executives and surgical teams at leading hospital networks across Pennsylvania and Florida. He now works with health systems across the country, explaining the positive results AblePay provides for the revenue cycle and patient experience.
Sara Hildebrand
SVP Provider Success
Sara Hildebrand brings more than 15 years of experience in healthcare, client success, and strategic account management. Throughout her career, she has built strong client partnerships, developed client success strategies, and helped healthcare organizations turn data and insights into meaningful action. As Senior Vice President of Client Success, Sara focuses on strengthening AblePay’s client relationships, driving enrollment and engagement, and ensuring healthcare providers realize the full value of their partnership.
Jeff Heigl
Chief Developer
Jeff has more than 20 years of experience in software engineering and technology leadership. Throughout his career, he has helped organizations solve complex business challenges through intuitive, reliable software solutions. He is passionate about applying emerging technologies to create practical solutions that deliver meaningful business value.
Allison Kleintop
VP of Finance
Allison brings over 25 years of healthcare finance experience, having worked with a diverse range of healthcare providers. She specializes in financial reporting and analysis, offering strategic fiscal leadership and a strong foundation in operational excellence. Her dedication supports AblePay's mission to help members manage medical expenses and improve healthcare affordability.
